who is responsible
duel.studio is responsible for the processing described in this notice. For privacy questions or to exercise your rights, email [email protected].
data we process
When you visit, our infrastructure providers may process technical request data such as your IP address, request time, requested page, response status, browser or device information, and security identifiers. We do not create visitor profiles or keep a separate visitor database.
If you contact us by email or Discord, we process the contact details, account information, and message content you choose to provide.
why we use it
We use technical data to deliver, secure, and troubleshoot the website. Our legal basis is our legitimate interest in running a reliable and secure studio website. We use correspondence to answer enquiries, take steps you request before entering a contract, manage working relationships, and meet legal obligations.
service providers
Cloudflare provides network delivery and security, and Railway hosts the website. Game artwork is served by Roblox, so your browser connects to Roblox when loading those images. If you follow a Roblox link or contact us through Discord, those services process your activity under their own privacy terms.
These providers may process data outside your country, including in the United States. Where required, transfers are covered by the safeguards offered by the relevant provider, such as standard contractual clauses.
cookies and analytics
We do not set cookies and do not use advertising or behavioural analytics tools. If this changes, we will update this notice and request consent where the law requires it.
how long we keep data
We do not retain our own website visitor logs. Infrastructure providers retain technical data according to their service settings and documented retention periods. We normally keep correspondence for up to 24 months after an enquiry is closed, unless it is needed longer for a contract, legal obligation, or dispute.
your rights
Depending on the law that applies, you may ask to access, correct, delete, restrict, or receive your personal data, and you may object to processing based on legitimate interests. You may also complain to the data protection authority where you live or work. These rights can be limited in some circumstances.
changes
We may update this notice when the website or our data practices change. The date at the top shows the latest revision.